You need to work when you need to work, no excuses.
What you bring
- Access device: computer, tablet or smartphone
- Internet (asynchronous 1024/256 kbps for 8 users suffices)
What we provide
- Physical location
- Physical premises Security and Certifications
- Fire Prevention and Control
- Electric Supply and Redundancy
- Air Conditioning and Environment Control
- Internet Supply and Redundancy
- Digital Security and Certifications
- Racks
- Firewall
- RDS Web Access Servers (user access point)
- RDS Gateways, Brokers and RDS Hosts (LOVIS EOS runs on RDS hosts)
- Domain Controllers (access security)
- Database Servers
- Profile Servers (shared and individual files storage)
- GraphQL Endpoint (APIs are served from here)
- APIs
- Spare Servers (of every server type)
- SSD (Solid-state) Storage
- Internet
- Windows Server 2014 (or newer)
- RDP Server
- SQL Server 2014 (or newer)
- LOVIS EOS
- User Administration Portal
- Platform Administration
- Mirror Replication (at least two of three datacenters)
- Disaster Recovery Plan, execution if ever required
- 24/7 Critical access support
- 24/7 available FAQ, Knowledge Base and User Forum in your local language
- 10/5 Customer Support
- All infrastructure hardware and software updates and required upgrades
- LOVIS EOS fiscal and legal required functionalities according to your country
- LOVIS EOS updates, upgrades and most new functionalities
- 99.0% Guaranteed and 99.97% measured Annual Transactional Availability
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