5 Keys to eCommerce Success

Introduction Three years ago, one of our clients struggled with its eCommerce operation. They were running four different marketplaces plus business-to-business (B2B) sales and business-to-consumer (B2C) retail operations, all simultaneously—hundreds of spreadsheets, plenty of meetings, chaos, and stress.Updating SKUs, prices,…

A new dawn in digital transformation

When we listen to the term "digital transformation," many of us tend to limit its impact and benefits to the business environment; we typically think of three prominent themes: processes, employees, and customers. Each of them receives an enormous benefit…