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“Your computer can’t connect to the Remote Desktop Gateway server” error message

These are the most common causes for this error message:

  • You don’t have access to the Internet.
  • There’s a problem with the network you’re connected to.
  • You are trying to access from a secondary remote desktop.
  • The ports used for Remote Desktop access are blocked in your network’s firewall.
  • Try connecting to another network, verify you have access to the Internet, and the problem should get solved.