To solve this: Close LOVIS EOS Enter the User Data folder and at the top of the file explorer, select the root of the User Data folder, which is LOVISEOS Identify the file with the name of the connected user…
Read More The toolbar is not displayed when entering LOVIS EOS
To solve this: Close LOVIS EOS Enter the User Data folder and at the top of the file explorer, select the root of the User Data folder, which is LOVISEOS Identify the file with the name of the connected user…
Read More Workflow is not displayed when access to LOVIS EOS
To maintain compatibility with all the environments where LOVIS EOS runs, the images file type to upload into LOVIS EOS must be a bitmap image (.bmp).
To print, it is necessary to have the latest version of TSPrint installed on the computer where you use LOVIS EOS. Download and install TSPrint from https://www.terminalworks.com/remote-desktop-printing/downloads LOVIS EOS will take the printers installed on your computer.
The printout forms for legal pre-printed formats such as Sales Invoices, bank checks; can be adapted during the implementation of LOVIS EOS or through our post-implementation service. The other forms that LOVIS EOS are standard designed for the best performance…
You can send your support requests to the designated LOVIS support Administrator within your organisation. To open a support ticket you must be a LOVIS customer's support administrator. Your company's CEO, or legally authorised executive, has to send a signed…
To change your password, enter the following link https://adfs.lovis.co/adfs/portal/updatepassword. Another way to do this is once you have entered the Remote Desktop, click on the Windows window in the lower left, showing the search icon (Magnifying glass) in the upper…
Verify you have or Download Microsoft Remote Desktop. Enter the link https://webaccess.lovis.co, register username, password and press the Sign in button. Click on the icon displayed with the name LOVIS EOS and the download of the shortcut of the remote…
Enter the link https://webaccess.lovis.co, register username, password and press the Sign in button. Click on the icon displayed with the name LOVIS EOS and the download of the shortcut of the remote connection will begin. Go to the Downloads folder…
Press [Ctrl]+[Esc] to bring up the icons on your remote desktop. If icons still do not appear, please contact https://lovis.com/customer-support/technical-assistance and ask them to restart your session.
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