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LOVIS

LOVIS

Enterprise Software Created for Humans

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Category: General

The toolbar is not displayed when entering LOVIS EOS

To solve this: Close LOVIS EOS Enter the User Data folder and at the top of the file explorer, select the root of the User Data folder, which is LOVISEOS Identify the file with the name of the connected user…

Read More The toolbar is not displayed when entering LOVIS EOS

Workflow is not displayed when access to LOVIS EOS

To solve this: Close LOVIS EOS Enter the User Data folder and at the top of the file explorer, select the root of the User Data folder, which is LOVISEOS Identify the file with the name of the connected user…

Read More Workflow is not displayed when access to LOVIS EOS

What image types can I upload to LOVIS?

To maintain compatibility with all the environments where LOVIS EOS runs, the images file type to upload into LOVIS EOS must be a bitmap image (.bmp).

What are the requirements to print from LOVIS?

To print, it is necessary to have the latest version of TSPrint installed on the computer where you use LOVIS EOS. Download and install TSPrint from https://www.terminalworks.com/remote-desktop-printing/downloads LOVIS EOS will take the printers installed on your computer.

Can a printout form be modified?

The printout forms for legal pre-printed formats such as Sales Invoices, bank checks; can be adapted during the implementation of LOVIS EOS or through our post-implementation service. The other forms that LOVIS EOS are standard designed for the best performance…

Read More Can a printout form be modified?

How can I open a LOVIS support ticket?

You can send your support requests to the designated LOVIS support Administrator within your organisation. To open a support ticket you must be a LOVIS customer's support administrator. Your company's CEO, or legally authorised executive, has to send a signed…

Read More How can I open a LOVIS support ticket?

How can I change my LOVIS EOS access password?

To change your password, enter the following link https://adfs.lovis.co/adfs/portal/updatepassword. Another way to do this is once you have entered the Remote Desktop, click on the Windows window in the lower left, showing the search icon (Magnifying glass) in the upper…

Read More How can I change my LOVIS EOS access password?

How to access LOVIS EOS on a computer with macOS?

Verify you have or Download Microsoft Remote Desktop. Enter the link https://webaccess.lovis.co, register username, password and press the Sign in button. Click on the icon displayed with the name LOVIS EOS and the download of the shortcut of the remote…

Read More How to access LOVIS EOS on a computer with macOS?

How to access LOVIS EOS on a Windows computer?

Enter the link https://webaccess.lovis.co, register username, password and press the Sign in button. Click on the icon displayed with the name LOVIS EOS and the download of the shortcut of the remote connection will begin. Go to the Downloads folder…

Read More How to access LOVIS EOS on a Windows computer?

Remote desktop icons do not appear when logging into LOVIS EOS

Press [Ctrl]+[Esc] to bring up the icons on your remote desktop. If icons still do not appear, please contact https://lovis.com/customer-support/technical-assistance and ask them to restart your session.

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