To solve this: Close LOVIS EOS Enter the User Data folder and at the top of the file explorer, select the root of the User Data folder, which is LOVISEOS Identify the file with the name of the connected user…
Read More The toolbar is not displayed when entering LOVIS EOS
To solve this: Close LOVIS EOS Enter the User Data folder and at the top of the file explorer, select the root of the User Data folder, which is LOVISEOS Identify the file with the name of the connected user…
Read More Workflow is not displayed when access to LOVIS EOS
To change your password, enter the following link https://adfs.lovis.co/adfs/portal/updatepassword. Another way to do this is once you have entered the Remote Desktop, click on the Windows window in the lower left, showing the search icon (Magnifying glass) in the upper…
Verify you have or Download Microsoft Remote Desktop. Enter the link https://webaccess.lovis.co, register username, password and press the Sign in button. Click on the icon displayed with the name LOVIS EOS and the download of the shortcut of the remote…
Enter the link https://webaccess.lovis.co, register username, password and press the Sign in button. Click on the icon displayed with the name LOVIS EOS and the download of the shortcut of the remote connection will begin. Go to the Downloads folder…
Press [Ctrl]+[Esc] to bring up the icons on your remote desktop. If icons still do not appear, please contact https://lovis.com/customer-support/technical-assistance and ask them to restart your session.
These are the most common causes for this error message: You don't have access to the Internet. There's a problem with the network you're connected to. You are trying to access from a secondary remote desktop. The ports used for…
Read More “Your computer can’t connect to the Remote Desktop Gateway server” error message
The most common causes are: Faulty connection to the internet. RDP Client is not installed. The user account is blocked. In this case, try to reset your password using the following link: https://adfs.lovis.co/adfs/portal/updatepassword
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